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Frequently Asked Questions

Allied Glass Services, LLC has been proudly serving the greater Tucson, Arizona area since 1981 as a home renewal company. We are a licensed, bonded and insured residential glazing contractor registered with the Arizona Registrar of Contractors: ROC 190475-C-65 - Click here to be taken to the Arizona Registrar of Contractors website to check us out and see for yourself our excellent record and why it’s always best to use a licensed contractor for all your home renewal or glass repair projects. All glass work is performed by skilled glaziers, experienced with all types of residential window and door glass.
  • How long does it take from the time I call for someone to come out to my house and give me a free estimate?
    We make every effort to give you an estimate within 48 hours.
  • Once I approve the estimate, how long will it take until installation?
    Your new windows will usually be installed 10-12 working days from the date you sign your contract.
  • How long does installation take?
    Most jobs are installed in just one day. We take great pride in leaving your home clean and we pick up after ourselves and haul away your old windows.
  • Will you only install one window?
    Not at all, unless you only need one window installed. We'll do whatever it is you need done, from one to a whole house.
  • I have a very unusually shaped window. Can you replace it?
    Because we custom make each and every window, we can show you multiple options. Give us a call for a free estimate.
  • Will new windows really lower my energy costs?
    According to a recent U.S. government survey, 80% of American homes have window problems wasting up to 500,000 barrels of oil a day during winter! As part of a sound energy conservation program new windows and better habits will definitely help.
  • If something happens to my windows will you take care of them?
    Absolutely! You can rest assured that we will be there when you need us before, during and after the sale. We offer a 25 year warranty on most of our products as a part of our excellent customer service program.
  • My sliding glass door is hard to move, what kind of oil or grease is best to put on it?
    Your sliding glass door doesn’t slide in grease, it rolls on wheels. The bearings in the wheels usually last six to ten years with normal wear and then need to be replaced. It’s a maintenance problem.
  • What if the door track is chewed up or crushed that the rollers roll on?
    We are able to replace the track with another track or put a steel cap track in place of the damaged one to correct this problem.
  • If my door is to badly fatigued and can't be repaired, can you install another one in its place?
    Absolutely! You can rest assured that we will be there when you need us before, during and after the sale. We offer a 25 year warranty on most of our products as a part of our excellent customer service program.
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Allied Glass Services, LLC is still a family owned and operated company with the same commitment of service to every customer, as if they were the only customer. We aim to earn your business and add you to our rapidly growing collection of delighted customers.

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Allied Glass Services, LLC is your true one-stop company for all your glass, mirror, sliding glass door, repair, replacement and custom glass etching needs. We look forward to helping you with that special project, home improvement or custom job as we enjoy the challenge of making your visions a reality. We hope to hear from you soon to discuss your visions and needs!